# LG OLED Content Store

> LG OLED Content Store won't load or apps missing? Network, account, webOS update — software, rarely PSU.

## In short

The **LG OLED Content Store** is a **software** path: login, region, network, cache, system update — rarely the **PSU** (Power Supply Unit / power board).

Network test, time/DNS, LG account, restart store, update webOS. Hardware CTA only with boot/power issues.

## What to check

Software first:

- Wi‑Fi/LAN
- LG account signed in
- webOS update
- Restart TV
- DNS/time correct

## Not a PSU topic

Only with dead set / blink / standby failure — [stays black](/en/blog/lg-oled-bleibt-schwarz) / [repair](/en/reparatur).

## AmparioWeb

[Support](/en/support) for tips; boards: [repair](/en/reparatur) or [parts](/en/bauteile).

## FAQ

**Factory reset?**

Last software step — back up settings.

**PSU?**

Only with parallel dead-set symptoms.

**AmparioWeb?**

[Support](/en/support); hardware [repair](/en/reparatur).